f.a.q.


We have over 15 years experience moving customers to Mexico, the United States, and around the world.

We work with a network of drivers and can offer pick-ups and deliveries to almost any location.
The moving process can start with this easy online form!
Client Information Form

1. Make an inventory of your household items. It does not have to be item-by-item, but we do need a full number of pieces/boxes and details of each box.
for example
Box 1
shoes, clothes and towels
Box 2
dishware, flatware and towels

this list should correspond with numbers on each box

please also include any furniture items, items needing packing, etc

2. We give you a quote based on your inventory and the level of service you require. 
  • We offer a Full Moving service where we pack your items on pick up and unpack on delivery. With Full Moving, we offer an express option which will aim to get to your destination direct.
  • We offer an Economy Moving service where you can pack your own items and we deliver to the ground floor of your new house. 
  • We offer Custom Moving where you pack some and we pack some
3. We set the date for the moves, depending on the distance, weather conditions among other factors.  

4. We pick up your items and move them to your destination. We work with a broker at the border to present all the required documents to customs to ensure that your items cross safely.

5. After crossing the border we will drop off your shipment and either unpack (Full Moving Service) or place your boxes on the ground floor of your new home.
Each move is personalized and unique to the specific situation

The exact cost of your move will depend on
  • total cubic feet to move
  • weight of the load
  • origin and destination distance
  • level of service (packing, etc)
  • accessibility of your locations

You are allowed to bring the following items in with you, as long as they form part of your household:
  • Clothing
  • Books
  • Furniture
  • Artwork (as long as not intended for re-sale)
  • Artistic, scientific or technical instruments for your profession
  • Used Appliances and Electronics
  • Musical Instruments
  • Bicycles
  • Other general household items
There are restrictions on the following items:
please contact us for detailed information about restrictions

  • Items intended for commercial or industrial uses
  • Alcohol
  • Food
  • Weapons and firearms
  • Explosives
  • Flammable Items (gasoline, propane, etc)
  • Fabric
  • Large quantities of single items
  • Loose Wood
  • Vehicles and pets cannot be imported as part of your household items
    • we offer these services as a separate contract
  • Copy of temporary residency application, temporary visa, or permanent visa
  • Inventory List 
    • Make sure you mark each box with a number which will correspond to the list. 
    • Customs will open some of the boxes so make sure the list matches the box contents
    • When describing the contents of the boxes, just give a high-level description. For example, "household items", "toiletries", "kitchen goods", "used clothing", etc.
    • Be sure to indicate if the items are new or used
    • If you have any major electronics (TV, big appliances) please record the model number and brand on the inventory list in the description
  • Proof of Address in Mexico (water bill, electricity, home contract, etc.)
  • Copy of Passport  (picture page and last entry seal page only)
  • Copy of proof of last entry 
Your belongings are always subject to inspection at the border.
All of the following items require special permission and must be disclosed.
  • Foods 
  • Spices
  • Medication - be sure you provide us with a doctor's prescription for both medication and supplements
  • Items in new packaging
  • Large quantities of the same item - bringing items into Mexico for commercial sale is a no-no, be sure your items are only for personal use!
  • Alcohol
  • Motor Drive Vehicle of any variety (scooter, golf cart, dirt bike, powered bicycle, etc)
Yes, you can bring your US plated-vehicle into Mexico but there are some important rules to know ...

For importation you will need:
  • Title for the vehicle or a letter from your creditor indicating you have permission to bring it into Mexico
  • Temporary Vehicle Import Permit (TIP) - you can now apply online Banjercito Website
  • You can apply up to 6 months in advance but no shorter than 10 days in advance.
  • Obtain Mexican Car Insurance 
  • License or registration of the vehicle
  • Copy of your Drivers License
  • VIN (Vehicle Id number)
  • Ensure there are no items of value in the car prior to transport
  • 16% IVA (Sales tax) will be charged at customs
Registration & Nationalization
  • Tourists & Temporary Residents. As a tourist or temporary resident you can bring your US plated vehicle into Mexico without obtaining Mexican license plates. In this case, with a TIP (Temporary Import Permit) the vehicle will have permission in the country for as long as your visa.
    • Tourist Visas - Vehicle must be removed from the country after 6 months  
    • Temporary Residents - Vehicle can remain in Mexico after expiration if Visa is renewed.
    • Tourist visa converted to temporary resident - The car doesn’t have to be removed from Mexico, you only need to notify customs within 15 days of your change of immigration status.
    • Trailers & Motorhomes - Permits for trailers & motorhomes are good for 10 years regardless of your Visa length.
    • Off-road Vehicles, Off-road Dirt Bikes & Watercrafts - You can bring up to three vehicles in this category under the same TIP as your car. Note a street-legal motorcycle is considered the same as a car and must
    • Registration Payment - Pay for TIP registration at Banjercito online or in person using an international credit card. You will be provided with a special sticker which allows the car to be legally driven in Mexico.
      Be sure to have the following documents in original and copy:
      • Passport 
      • Birth Certificate
      • Vehicle Title
      • Vehicle Registration
      • Driver’s License
      • Proof of Return of any Previous Vehicle (If applicable)
      • If you are not the vehicle owner, provide proof of your relationship to the owner (marriage certificate, birth certificate, etc.) 
    • The maximum weight for all vehicles, including motor homes, is 7,716 pounds (3.8 tons)
    • If you do not remove your vehicle from Mexico before your permit expires, you will be subject to penalties and your car can be confiscated!
  • Nationalizing Your Vehicle. If you are entering Mexico as a Permanent Resident, you may not bring a foreign plated car into Mexico on a TIP. Instead, you must nationalize the car. Nationalizing the vehicle gives you permission to keep it in the country indefinitely. 
    • Permit required from the Secretary of Economy
    • Only vehicles manufactured in North America (Mexico, US or Canada) can be nationalized in Mexico
      • Vehicles manufactured in North America which are exactly 10 years old (from date of import) do not need a permit!
    • Temporary residents converted to permanent residents - If you change your residency status to Permanent resident while your vehicle is permitted by a TIP, you must take the vehicle out of the country. At that point you can choose to sell it or nationalize it for re-entry.
    • Nationalization rules are complex, reach out to a customs broker to let them handle the process for you!
Mexico's Free Zone
If your vehicle will stay in the Baja Peninsula then you won't need a permit. Learn more about the "Free Zone" in this great article by www.mexpro.com to see if this applies to you.

We receive a lot of questions regarding rules when importing motorcycles. Here’s some quick reference on what’s allowed:

  • A street-legal full sized Motorcycle is considered a vehicle and not a recreation vehicle by Mexican customs and therefore must follow the same import rules as cars.
  • Only one street vehicle is allowed for import into Mexico by person.
  • Motorcycles require a TIP for import.
    • Applying for a Temporary Vehicle Import Permit (TIP) 
      • ONLINE: You can apply online here up to 6 months in advance but no shorter than 10 days in advance. We strongly recommend obtain the TIP at least 2 months in advance of your move because processing can be delayed and the permit will be mailed to your home.
      • AT THE BORDER: You can obtain the TIP at the border however the person who is listed on the title of the motorcycle must be present to request and receive it. Only an immediate family member (Spouse, Parent, Child) can request it on the owner’s behalf. You will need documentation (original and spanish translated copy) of the proof of relationship (birth or marriage certificate), the title and registration.
  • Motorcycles can be imported by a shipper/mover without your presence at the border as long as the TIP is obtained prior to the move.
  • You may import as many motorcycles as you’d like as long as you have a TIP for each one in different names. For example, if you want to import 4 motorcycles and you don’t have a TIP for any other vehicle in your name you can obtain (1) a TIP in your name, (2) a TIP in your Spouses name, (3) a Tip in a child’s name, (4) a TIP in a parent’s name.
We request that you book at least 4-6 weeks in advance of your move in order to secure your desired date range and to properly plan your trip.
We accept payments in the following methods
  • Bank Wire Transfer
  • US Check
  • Cash Pesos or Dollars
  • Credit / Debit Card
  • PayPal
Yes!
We have large warehouse storage in San Miguel de Allende, Guanajuato, Mexico and Laredo, Texas
We can move your household within all of Mexico

please contact us for further information on State to State moves
Definitely splurge for the correct box when thinking about your favorite dishware. Using single wall boxes all-purposes boxes are not "dishpack" boxes which are double walled.

Check out this great short video for professional tips on packing dishware so everything arrives without damage!
We prepare your paperwork for crossing the border, either from Mexico to the US or from the US into Mexico.

We do require copies of sensitave documents such as
  • Passport
  • Social Security Number
  • Resident Card
  • Etc
Rest assured, these documents are only used to complete the required paperwork and then all copies are shreaded in our on site industrial paper shreader.